Student Webmail Service Usage

Student Webmail Service Usage

All registered students at the Polytechnic of Namibia have email access from now on. Our students email system is web based very much like hotmail.com or webmail.co.za. All you need to read or write emails from anywhere, on campus as well as off campus, is a computer connected to the Internet and a normal web browser like Konqueror, Internet Explorer or Netscape. Unlike afore mentioned web based email systems, ours is local and therefore much faster, at least on campus. In addition to that, our students email system is virus protected, so you don't need to worry about infecting the local computer.

 

These are the steps to getting you going. Start your favourite web browser and type http://students.polytechnic.edu.na into the location bar and hit "Enter". This takes you to the students homepage which contains a couple of useful links, among them a link named "Terms and Conditions.

 

Clicking on this link will take you to a page that explains the rules for using our students email system. For now, just click on the button labeled "LOGIN" which takes you to the login page where you have to type in your user ID and your password. The first field is "UserID". Your user ID is your student number preceded by an "s". If your student number were "12345678" your user ID would be "s12345678" and your email address "s12345678@students.polytechnic.edu.na".

Next step is to go to the "Password" field. You can do that either by clicking on it or by hitting the "Tab" key on your keyboard. You will receive an sms containing your password . Type that into the "Password" field and click on the button labeled "Login". (Please take note that both fields are case sensitive. "S" is not equal to "s".) On first login, this takes you to the page containing the terms and conditions for using the email system. Please read them carefully. This page won't be displayed on future logins but you can always display it by clicking on the "Terms and Conditions" link as mentioned above.

 

At the very end of the the page is a button labeled "Continue". Clicking on it takes you to the configuration page (also only shown on first login). All the default settings are reasonable. We strongly advise against changing any of them except one: At the bottom of the page, there is a button labeled "Change Password". Click on it and do change your password to something you can remember easily and someone else cannot guess easily. Please remember: Changing your password does not change your user ID! The dialog for changing the password is pretty much self-explaining. Fill in the fields and click on "Change Password". That brings you back to the configuration page. 

 

Click "Save" and, finally, you are in the actual email system as shown above

 

Clicking on the subject of a received email let you read the content of that mail. Clicking on the sender, you can reply to that mail. Clicking on the button "New" let you write a new email. There is a button "Inbox" in the upper left corner. By clicking on the arrow next to it, you can change between several folders. By default, there are five: Inbox, Saved, Sent, Draft, Trash). The button "Folders" let you create new folders or delete existing ones. The button "Options" takes you to the configuration page where you can change your password. Clicking on the button "Refresh" refreshes this page and displays new messages that may have arrived after you logged in. Your email account is limited in size (like with hotmail and webmail). So delete older messages frequently.

 

When writing an email to a fellow student type the email address correctly (like "12345678@students.polytechnic.edu.na").

 

These are, more or less, the basics of using our students email system. For the more advanced options like filter rules or accessing other POP email accounts through our email system, please contact any of the computer lab technicians. For grave problems with the email system, send an email to support@students.polytechnic.edu.na.

 

One last word:
As you can imagine, the Bureau of Computer Services cannot deal with thousands of students forgetting their password every other week. Please make sure that you remember your password. On the other hand, if you have forgotten it nonetheless, go to the cashier, pay a fee of N$10, come to the Computer Centre with the receipt, and we will change your password for you (very seldom, hopefully).